Last updated: November 2026
Terms of Service
These terms apply to B7VPN's cross-border network acceleration subscription service. Please read them before creating an account, choosing a plan, or using a route. Subscription fees, data rules, and refunds are governed by these terms. If you have questions, contact us through a support ticket in the user panel.
Service Scope
B7VPN provides international connectivity and network acceleration, with coverage in 110+ countries and 210+ routes. Supported platforms include Windows / macOS / iOS / Android / Linux. Available routes and configurations are shown in the user panel and may change due to maintenance, upstream network adjustments, or changes to destination services.
The service provides network connectivity only; it does not include accounts, memberships, or content licenses for third-party platforms. When accessing international websites, AI tools, or streaming services, you must still follow the relevant platform's regional, account, and usage rules. A working connection does not guarantee that specific content will always be available.
Accounts and Subscriptions
No email address is required; you can create an account with a username and password. Keep your password, subscription links, and configuration files secure, and do not publish these credentials. If you discover a credential leak or unusual account activity, change your password promptly and contact support by submitting a ticket. Do not include your full password or subscription credentials when reporting an issue.
There is no limit on the number of devices connected at the same time, but this does not authorize account resale or sharing with others. Accounts and subscriptions are for the account holder's use on devices they own or manage. They may not be rented, resold, publicly shared, or repackaged as a commercial service for others. The device limit does not change the plan's data allowance.
Billing and Refunds
Monthly subscriptions: ¥9.9/month includes 60GB · ¥18/month includes 250GB · ¥28/month includes 500GB. Data resets monthly on the activation date. When you upgrade mid-cycle, the price difference is prorated for the remaining days. Data packages: ¥158/300GB · ¥358/1000GB · ¥658/3000GB. Data remains available until used and never expires.
Payment methods: Alipay / WeChat Pay / USDT. Check your selected plan, billing method, and data allowance before paying. Monthly subscriptions and data packages have different usage periods; monthly reset rules do not apply to data packages. See all options on the plans and pricing page.
You may request a full refund for any reason within 7 days of your first payment. Submit your request through a support ticket in the user panel and include the relevant order details so we can verify and process it. These terms do not guarantee a fixed refund processing time. We will discuss order verification and refund progress through the ticket.
Acceptable Use
You must comply with the laws and regulations of your location and any region relevant to your activities, as well as the service rules of destination websites and platforms. You may not use the service for fraud, infringement, distributing illegal content, malicious attacks, unauthorized system access, or other unlawful activities.
You may not disrupt other users' access through automated abuse, malicious requests, or interference with route operations. You may not use the service to violate others' privacy or intellectual property rights. You are responsible for content you publish, transmit, or access. B7VPN does not warrant the legality of third-party content.
Availability and Liability
Connection performance depends on your local network, carrier routing, destination servers, and third-party platform policies. Maintenance, network outages, or events beyond our control may interrupt connections or lead to route changes. The service does not guarantee a specific speed, uninterrupted availability, or consistent access to any platform.
If you have connection issues, check your configuration, try another route, and submit details about the problem. Keep your own copies of important materials and do not rely on this service as the sole connection for critical operations. Liability for losses caused by third-party platform suspensions, content changes, or your own actions will be assessed based on the circumstances and applicable law. Nothing in these terms excludes liability that cannot legally be excluded.
Account Termination and Changes to These Terms
For unlawful use, account resale, public sharing, or repeated disruption of the service, B7VPN may restrict connections, suspend accounts, or terminate service based on the circumstances. If you disagree with an action, submit a support ticket with an explanation and request a review. Such action does not affect any rights you have under applicable law.
B7VPN will post updates to these terms on this page and notify users through an in-service announcement or the user panel when a change materially affects subscription benefits. The update date appears at the top of the page. Changes do not automatically reduce the legal rights associated with existing orders. If you have questions about a change, contact us before continuing to use the service. For information on how personal data is handled, see the Privacy Policy.
